Orders are typically packed on Mondays & Thursdays, orders placed on these days may be bumped to our next pack-day depending on what time of day we print off and pack orders. Once packed our rural delivery driver typically picks up orders early the following morning.
Any known delays to our order packing or delivery will be clearly noted in our website top banner at the time of your purchase.
Note we may however be a bit slower sending out orders after any big releases as our very small team works through larger than normal vlumes of orders.
Orders typically arrive within 2-10 days of sending, please let us know as soon as possible if you feel like your order has been delayed any longer than usual (rural deliveries add 1-4 days), we usually only have about a 3 week window to raise an enquirry with the couriers to track down lost parcels.
If you selected the incorrect courier option ie Town Centre instead of Rural, your order may be further delayed.
Snail Mail Orders
Snail Mail by nature is a much slower service, if you need your order sooner we highly recommend you select the Courier options at checkout. On good days orders can arrive withing 7-14 days, but every now & then for no logical rhyme or reason some orders can take more like 20-40 days to arrive.
Please note as Snail Mail is slow & untracked we are unable to follow up your order until the full 40 days (28 business days) has past since we shipped your order (ship dates may vary from our shipping confirmation email send dates). If your order still hasn't arrived after then let us know.
Please let us know as soon as possible if your flower order hasn't arrived when you expected it. Deliveries times throughout the day can vary from 8am–5.30pm, any specific time constraints within our delivery hours (shop hours, or time recipients finishes work etc) need to have been conveyed clearly when placing the order.
Any order with any items on Pre-Order will be sent once all items are available to ship. If you would like part of your order sent separately we can split the order up and add on additional shipping to ship the available items earlier for you.