We are closed to the public year round, except for our Open Days (and for our Pick Your Own days) – keep an eye out on our social media / email newsletter so you don't miss out on our next one.

As the farm is also my private home, please do respect my privacy and refrain from popping out unannounced.

Our Open Days are more spur of the moment than pre-planned dates as we like to time them for our peak flushes and make sure the forecast is good. So we usually only give a few days warning before the day. Make sure to follow us on Instagram / Facebook / Newsletters to stay uptodate on such things.

If your order hasn't arrived by when you'd expect it, please contact us with your order number and let us know as soon as possible.

Snail Mail orders aren't able to be tracked (& can take up to around 40 days sometimes). But earlier notice on Couriered orders definitely helps the couriers have better luck at tracking things down while there's still hope of someone remembering key details when systems fail!

If you message us before we've packed your order, then we can usually add on additional items for you, no problem.

Please note though we might not always be able to accomodate changes during our bigger release periods.

We typically pack orders on Mondays & Thursdays - but it's best to double check our Shipping page for all our most recent updates.

We try our best to pack every order correctly, but we do occasionally make the rare mistake when packing orders (or packets).

Please email us (hello@emerden.com) quote your order number and let us know what's happened and we'll get right onto fixing it for you.

We regularly test all our seeds to ensure we always have the fullest confidence in their viability.

We've found the three biggest causes of poor germination to be the following:

Poor Storage
Seeds will last significantly longer stored dry in your fridge (in an air/moisture sealed container - or ziplock bag like we send all our orders in).

Over/under watering
Watering too much or two little can be an early kiss of death to seeds, killing them before they've even visibly come to life. Try to maintain consistent moist soil whilst they are germinating and avoid extreme dry or wet.

Tiny light loving seeds
Some of the hardest to germinate seeds are the tiny light loving type species. They simultaneously need light (so cannot be covered or they won't germinate), but also cannot be left to dry out. See our Top 5 Germination Tips post for more hints on germination light lovers in particular!

If you're having trouble germinating any of our seeds definitely reach out & let us know!

Our seeds are typically available year round (except for periods we're inbetween orders or harvests).

Our Spring Bulbs are typically available as follows:

Available in Autumn (February / March)
Anemone Corms
Tulip Bulbs

Available in Winter (June / July)
Ranunculus + Poppy Plants

While in the past we have imported and grown dahlia tubers for sale, we no longer sell tubers (or even grow dahlias anymore).

We do not sell ranunculus corms or seeds. We do however sell ranunculus plants in winter.

See our available varieties here: Ranunculus Plants, and learn more about why we sell them as plants vs corms or seeds here: Learning to Grow Ranunc from Seed(lings)

Yes & no. We offer growers bulk options on a few specific things: Anemone Corms and occasionally other things.

Register as a grower here, and we'll let you know when/if we have something for growers next available: Grower Registration

All seeds ‘grown by us’, and to the best of our knowledge all other seeds & bulbs we sell have not been genetically modified in any way and are free of GMOs. All seeds besides our Sunflowers have not been treated.

Seeds such as Celosia Celway White & Terracotta, Campanula Champion Pro White, Pink & Light Pink, Foxglove Dalmation Peach, Matricaria Vegmo Single & Snowball, are pelleted (which typically contain coatings that aren't always approved).

We don't currently grow any flowers for sale.

You can search for local flower growers here: NZ Flower Collective

We are taking a break from our Pick Your Own Flowers this 2025 Summer, but we are hoping to have them available again by next 2026 Summer.