Shipping

Shipping Rates

Seed Orders
2-20 packs - NZ Post (snail mail) - $5
20+ packs Courier - North Island $12 / South Island $15

Dahlias
1-10 tubers - Courier - North Island $15 / South Island $20
11-20 tubers - Courier - North Island $20 / South Island $25

Dried Flower Boxes
Per Small Box - Courier - North Island $20 / South Island $25

*Larger orders priced per order.

Courier orders are only sent out Mondays and Wednesdays.

 

Australia

At this stage we are just sending NZ only, but we are looking into adding an Australia seed only option at some stage - but we need to master keeping up with NZ demand before we can think about expanding further a field!

  

I've already placed an order, can I add to it?

We are unable to combine orders, feel free to place additional orders if you forgot something the first time but due to the order we pack our orders it is not feasible to combine separate orders.

 

Why can't I order just order 1 packet of seeds?  

We have a minimum order value of $10, so 2 packets is the minimum you can order at a time. Seed profit margins are very small, so it's simply not viable to send only 1 packet of seeds at time.

 

When will I receive my order?

 

All orders take about 1-3 business days to process and send (but on our big releases it will take us much longer than this to get through everyone's orders)

NZ Post (snail mail) orders then usually take about 3-7 business days to be delivered - but on odd occasions they can take more like 10-14 business days for no logical reason. 

Courier orders are typically only sent out on Mondays & Wednesdays - and typically take about 1-5 business days.

Rural addresses are typically another 1-3 days on top of all that.

Please note shipping during and straight after any lockdowns will be much slower - and if Taranaki is in L4 we are unable to send anything until we're in L3.

 

Will you send a confirmation when it is sent?

Couriered orders automatically receive an email with your tracking info once the couriers scan in your parcel. We try to send confirmations for out NZ Post orders - but sometimes we can be late marking your order as complete in our system - which is what triggers the shipping confirmation emails - so they're sometimes delayed a tad vs when your order was actually shipped.

 

Plant Orders  

All plant orders are sent out Mondays & Tuesdays Only. Plant orders aren't sent out on other weekdays to ensure they have plenty of time throughout the week to make it to you safe and sound and not risk getting stuck in depots over weekends.

We do recommend rural customers (especially South Island rural customers) send their plants to a friend or family member in town to reduce any shipping delays (& save on extra rural delivery costs).

Please note this is the first time we will have shipped plants, we will try our utmost best to pack and label the boxes to the best of our ability but we are at the mercy of the couriers on how well they treat the boxes. Our plants are big enough they will be able to handle a little transit abuse and bounce back with a little care in no time - we're going to seaweed foliar spray them the day before sending to ensure they're all primed for their big adventure, and we recommend you give them a quick soak in seaweed water as soon as they arrive to help getting them back to their happiest selves as quick as possible.