Shipping
Current Shipping Updates
Plant orders are packed on Mondays (& occasionally Tuesdays).
All other orders received before 8am are packed each day Monday–Thursday. Depending on how many plant orders we need to ship out on Mondays & Tuesdays there may be a delay catching up on non-plant order packing. But we will always get caught up on packing by Wednesday at the latest.
We print courier labels before we pack orders, so you will automatically receive shipping confirmation email when we print your label. Once we've actually got your order packed up and handed off to the courier you'll receive a second tracking email - this is the email to keep an eye out for to know it is on it's way.
However please note that once we print your order and you receive the first shipping confirmation email this is the point in which we can no longer make any changes to your order.
We definitely recommend shipping plants to a town address if you are in the South Island (especially now there are no Saturday rural deliveries anymore).
–Updated Monday 4 August
Shipping Rates
We're always slightly tweaking our shipping rates as we hone and find the best deals we can offer - here's where we're at today:
Depending on what specifically you have in your order:
Seed Orders (+ smaller Anemone orders)
$8+ Town Centre
$15+ Rural
Bulb Orders (+ Tulips + larger Anemone orders)
$15+ North Island Town Centre
$22+ North Island Rural
$19.50+ South Island Town Centre
$26.50+ South Island Rural
PLANT Shipping rates
One box (10 plants) // Two Boxes (20 plants)
$15.50 // $22 North Island Town Centre
$21.50 // $ 27.50 North Island Rural
$22 // $ 35 South Island Town Centre
$27.50 // $39 South Island Rural
Additional boxes/shipping will be needed for orders over 20 plants
Minimum Orders:
Our general minimum order is $16.50, this helps us cover the basic packing costs of small orders.
For plant orders, we have a minimum of $65 worth of plants (which works out to about approx 7 plants). Note any 'Plant Collections' or 'Box Specials' do not count to this minimum as they are already standalone full boxes. Our custom plant boxes unfortunately are a little expensive, but incredibly courier-proof, so our plant order minimum helps cover the cost of the box.
NO Signature Required by default
We have just switched around to NOT booking our parcels with Signature Required, but if you would like your order still send with a signature required, just let us know in your order notes, or send us a quick message.
Australia & International Shipping
Due to biosecurity restrictions we are unable to ship seeds, bulbs & plants outside of New Zealand.
Our calendars however can be sent most places, contact us if you would like to place an order and we can quote shipping for you.
Plant Shipping
We overhauled our plant boxes a couple years ago (very much inspired by these boxes) to be as courier proof as plant shipping can be!
Each box fits two 'sleeves' of 5 plants each, and we can tape together two boxes for more cost effective courier rates.
ONE BOX = 10 plants max
TWO BOXES = 20 plants max
Seeds & Anemones can be added to your box, but if ordering more than just a few packets, we recommend leaving one plants gap to help them fit easier & not crush any plant foliage.
Please keep this in mind when ordering to maximise your box space, as they will cost the same to send full or not.
The boxes are unfortunately quite expensive (but totally worth it to ensure your plants arrive safe & sound!) so we have a minimum plant order of $65 (approx. 7 plants) to help cover this cost. *Note plant collections do not count towards these minimums, as they are standalone items.
If your address is rural, especially if you're Rural South Island, we highly recommend you ship your plants to a friend in town to minimise any potential shipping delays! We will only be shipping out on Mondays & Tuesdays so they have the best chance at arriving before the weekend.
When will I receive my order?
We pack orders Monday to Thursday (excluding public holidays). Once packed, orders are typically picked up by our Rural Delivery driver the next morning.
Courier Orders (NZ Post / Post Haste - tracked) usually arrive within 1-5 business days, with Rural addresses taking an extra 1-3 business days on top of that - a shipping confirmation email is automatically sent with tracking info when we print off your order, and a second email usually follows as soon as the couriers scan it into their system.
** Please note all orders are often slower during December, please be prepared for delays.
Can I add to my existing order?
Most of the time yes, it's not a problem at all. Just message us with what you'd like to add on, and we can put that through on our end and send an invoice through for your additions for you.
However once we have printed and start fulfilling your order we won't be able to make any additions. If you have received a 'Shipping Update' email then we have already started fulfilling your order.
Pick-up Orders
** Note we are taking an indefinite break from offering pick-up orders at the moment.
Instead we highly encourage locals wishing to save on shipping costs to come and make the most of our occassional on-farm sales & events - sign up to our newsletter to stay up-to-date about when we are hosting our next on-farm sale.