Shipping
Current Shipping Updates
All Orders
Please note due to a higher than normal volume of plant orders at the moment, there will likely be a slight delay packing non-plant orders at the start of each week. We need to prioritise getting as many of our plant orders sent off in the narrower early week shipping window before we move onto our more flexible seed & bulb orders. If we haven't got to your non-plant order by Monday or Tuesday we'll definitely get it shipped out by Wednesday at the latest for you.
Plant Orders
Please note due to the volume of plant orders and the upcoming challenging shorter couple of weeks (King's Birthday & Matariki) it may take us a few weeks to get through shipping everyone's plant orders. We should hopefully be caught up and back to our normal shipping schedule (Mondays) by about Tuesday 24 June.
We're starting to ship our ranunc plants a little early (to help us get through as many orders as possible in the limited shipping windows), so orders sent this first week (Tuesday 3 June) may be a little on the smaller side - they are growing fast so just hold them for a week before they're more ready for planting.
We print courier labels before we pack orders, so you will automatically receive shipping confirmation email when we print your label. Once we've actually got your order packed up and handed off to the courier you'll receive a second tracking email - this is the email to keep an eye out for to know it is on it's way.
We definitely recommend shipping to a town address if you are in the South Island (especially now there are no Saturday rural deliveries anymore).
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Tulip + Plant Orders
Note Tulip Bulbs cannot be shipped with Plants. Unfortunately our system can't (yet!) automatically calculate the seperate boxes shipping maths properly, so to avoid delays, and calculate your shipping accurately please place Tulips & Plants in separate orders.
–Updated Sunday 1 June
Shipping Rates
We're always slightly tweaking our shipping rates as we hone and find the best deals we can offer - here's where we're at today:
Seed Packets
$8.30 Courier Town Centre
$15.50 Courier Rural
Bulb Orders
$14+ Courier North Island Town Centre
$22+ Courier North Island Rural
$19+ Courier South Island Town Centre
$26.50+ Courier South Island Rural
Note: Our standard minimum order is $16.50 (approx. three packets of our regular seeds).
We have just switched around to NOT booking our parcels with Signature Required, but if you would like your order still send with a signature required, just let us know in your order notes, or send us a quick message.
Australia & International Shipping
Due to biosecurity restrictions we are unable to ship seeds, bulbs & plants outside of New Zealand.
Our calendars however can be sent most places, contact us if you would like to place an order and we can quote shipping for you.
Plant Shipping
We overhauled our plant boxes a couple years ago (very much inspired by these boxes) to be as courier proof as plant shipping can be!
Each box fits two 'sleeves' of 5 plants each, and we can tape together two boxes for more cost effective courier rates.
ONE BOX = 10 plants max
TWO BOXES = 20 plants max
Seeds & Anemones can be added to your box, but if ordering more than just a few packets, we recommend leaving one plants gap to help them fit easier & not crush any plant foliage.
Please keep this in mind when ordering to maximise your box space, as they will cost the same to send full or not.
The boxes are unfortunately quite expensive (but totally worth it to ensure your plants arrive safe & sound!) so we have a minimum plant order of $65 (approx. 7 plants) to help cover this cost. *Note plant collections do not count towards these minimums, as they are standalone items.
If your address is rural, especially if you're Rural South Island, we highly recommend you ship your plants to a friend in town to minimise any potential shipping delays! We will only be shipping out on Mondays & Tuesdays so they have the best chance at arriving before the weekend.
PLANT Shipping rates (one / two boxes)
$14.80 / $20.50 North Island Town Centre
$20.50/ $ 26.50 North Island Rural
$21 / $ 33 South Island Town Centre
$26.50 / $38.50 South Island Rural
When will I receive my order?
We pack orders Monday to Thursday (excluding public holidays). Once packed, orders are typically picked up by our Rural Delivery driver the next morning.
Courier Orders (NZ Post / Post Haste - tracked) usually arrive within 1-5 business days, with Rural addresses taking an extra 1-3 business days on top of that - a shipping confirmation email is automatically sent with tracking info when we print off your order, and a second email usually follows as soon as the couriers scan it into their system.
** Please note all orders are often slower during December, please be prepared for delays.
Can I add to my existing order?
Most of the time yes, it's not a problem at all. Just message us with what you'd like to add on, and we can put that through on our end and send an invoice through for your additions for you.
However once we have printed and start fulfilling your order we won't be able to make any additions. If you have received a 'Shipping Update' email then we have already started fulfilling your order.
Pick-up Orders
** Note we are taking an indefinite break from offering pick-up orders at the moment.
Instead we highly encourage locals wishing to save on shipping costs to come and make the most of our occassional on-farm sales & events - sign up to our newsletter to stay up-to-date about when we are hosting our next on-farm sale.